We’re sorry to hear you’d like to close your Payver account. Your feedback is important to us, and we’d love to know how we can improve. If there’s anything we can do to keep you as a valued customer, please let us know at support@payver.io. If you’ve decided to permanently close your Payver acc…
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If you are unable to login into your account for any reason, please check your email inbox and spam folder. If there is no email from us, then please contact us via support@payver.io.
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As your account has only EUR currency straight after opening, but you want to make a deposit in another currency, please see How to add a new currency to your account If you want to make a deposit in EUR, please jump into How to find my Account details?
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Please go to the Accounts section and click on the “New currency”. Select the required account and the currency you want to add, press “Create”.
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Please be informed that it is your responsibility to inform us regarding the change of director or UBO (Ultimate Beneficial Owner). If the change of director takes place, please provide the following information and documents regarding new director or UBO:
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Please go to the “Messages” section by clicking on the email icon in the top right corner. After that click on “New message”. Next, send a message with the following text: ‘I, ‘Name of authorised person’, would like to change my email (for the company ‘Company Name’), from ‘old mail’ to ‘new ma…
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It seems like your browser is blocking the pop-up window. When you request a Statement via an internet bank, it is ready for you almost immediately. Please check the top left and right corners of your browser window to see if it is asking for your permission to access the download.
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Please go to the Accounts section, click on the corresponding account and go to “Account details” in the top left corner. After that, please click on “expand”. Please note that different account details may be used for SEPA and SWIFT payments.
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